Health Minister Calls for Halt on Cuts to Phone First Service

November 6, 2026 - 10:30

The Phone First service, designed to provide immediate access to health services, faced significant cuts in Northern Ireland. The triage line was recently scrapped in Belfast, and plans were in place to close it in the Northern Trust by the end of the month. However, following public outcry and concerns about access to essential health services, the health minister has intervened.

In a move to address these concerns, the minister has instructed health trusts to pause any further cuts to the service. This decision aims to ensure that residents continue to have access to vital health advice and support, particularly during times of increased demand on the healthcare system. The Phone First service has been a crucial resource for many, allowing individuals to receive guidance on their health issues without the need for in-person visits.

As the situation develops, stakeholders await further clarification on the future of the service and its role in the broader healthcare landscape.